BCHQ
A better customer experience!
The Body Corporate Headquarters
Established 1989
A better customer experience
Our number one priority is to provide our clients with a better customer experience. We achieve this by being contactable, responsive, and pro-active in our duty. We aim to be the difference that makes a difference!
Purposefully different
We provide Bespoke strata management services and guarantee to save our clients money.
Keeping it simple
We speak in easy-to-understand terms and explore all options to achieve positive outcomes.
Our Difference
- Available on mobile
- Quick response to phone calls, emails and actions
- Invoices paid daily
- Capacity for service
- After hours if needed
- Tailored service delivery
- Cash-back on insurance Premiums (*conditions apply)
- Value match Guarantee
0450 656 093
Easy Access
We provide our clients with easy access to Body Corporate records 24/7 via an online Owners portal. Search and download Body Corporate information and reports, financial records, critical documents, Lot account records and much more. Owners can pay levies on-line, make enquiries, submit maintenance requests and applications. Everything an owner might need to know about their Body Corporate and their Lot record is available in one easy to access location.
Tailored Services
We understand that every Body Corporate has its own unique set of needs, expectations, and goals. Each scheme operates differently, and we recognise the importance of adapting to those specific requirements. We provide Bespoke strata management services and guarantee to save our clients money!
Preferred Contractors and Suppliers
We ensure compliance and licensing of contractors that we recommend. We do not receive any commission. However, we have and will continue to negotiate discounts from preferred contractors & suppliers we engage on behalf of the Body Corporate.
Experienced Team
Our leadership team individually bring over 15+ years of experience in the Body Corporate management industry and they are united in our aim to be the difference that makes a difference.
Purposefully Different
Call us to find out why!
Our Promise
To provide our clients with a
“Better customer experience”.
Value Guarantee
We will beat any competitor's
written quote by 10% when
all services, costs and benefits
are considered.
Customer Feedback
We encourage our customers
to contact us with any issues
or questions.
What do our Customer Say?
Very impressive
I am extremely impressed with our new BC Manager, Roland Franz and his team.
Since only inheriting our complex recently, they all have performed professionally, consistently and with a user friendly attitude, with functional systems and concise information.
Very impressive guys.
No issues
Since Roland took over body corporate manager role last year, things are going smoothly without any issues. He can always response our request within 24hours. I am very happy with communication and solution they provide us this year.
Exemplary
A big shout out for exemplary customer service to Roland and his team.
On behalf of Committee members, Thank you.
Second to none
Just to let you of my recent experience with Mr Roland Franz General Manager of BCHQ Bundall. I highly recommend them now that Mr Franz is there the service is second to none so should you be seeking quality Strata management don’t hesitate to call you won’t be disappointed.
An absolute pleasure
Working with Tania from BCHQ has been an absolute pleasure! She is incredibly professional, responsive, and knowledgeable. From handling requests and paying invoices promptly to ensuring smooth communication, Tania went above and beyond to provide top-notch service. We highly recommend BCHQ to anyone looking for a reliable and efficient body corporate company.
I recommend
Tania and Roland, and all the staff at BCHQ, are absolutely fantastic. I recommend them to anyone looking for a company to manage their complex.
Extremely quick
Extremely quick and responsive to pay us as plumbing contractors. Greatly appreciated.
A delight
I can’t recommend BCHQ Bundall enough, Mr Franz has been a delight to communicate with, he is professional and will genuinely help you when in need in an efficient manner, thank you 🙂
Above and beyond
This company goes above and beyond.
Can’t recommend enough!
Roland Franz is so helpful
Second to none
The service and guidance Roland provided me was second to none. In my instance, he saved the day!
We aim to be the difference - that makes a difference
